Menu

Planning Useful Displays for Hotel Guests and Retail Shoppers

Planning Useful Displays for Hotel Guests and Retail Shoppers

MC

MeFirst Team

December 20, 2023

Brand Impact
Set a clear job for lobby and retail screens, make content readable, and measure actions the display can plausibly influence.

A display can help a guest or shopper when it answers a real question at the right place. A hotel lobby may need directions, event times or restaurant information. A store may need current offers, product comparison or pickup instructions. The goal should guide the content before the hardware is selected.

Start with one visitor task

  • Hotel arrival: Show information a guest can act on, such as wayfinding, venue hours or event locations. Confirm who keeps it current and whether a Business TV or managed signage screen fits the content workflow.
  • Retail decision: Place product or promotion information where shoppers pause. Keep prices and availability accurate, and use text large enough for the real viewing distance. Review retail display planning before deciding between a standee, signage TV or LED screen.
  • Waiting area: If the task is queue communication, connect the screen to a verified token source and explain what happens if that source stops. A static promotional loop cannot replace a working token display workflow.

Check placement and content together

Look at daylight, reflections, viewing angles, mounting height, sound restrictions and the time visitors have to read. Test a sample screen layout from the customer position. A short heading, one clear action and a predictable update process are often more useful than filling the screen with small text or several competing messages.

Measure the intended outcome

For wayfinding, ask staff whether common directions are still requested. For a menu board, check whether the content stays accurate and whether customers can read it at the order point. For a promotion, compare enquiries or redemptions using a method that can identify the campaign. These observations can guide later changes; they do not prove that a display alone changes hotel ratings or store footfall.

MeFirst can help scope the display, content source, installation and support for the actual venue in Kerala.

Key Takeaways

  • •Choose a visitor task such as wayfinding, menu discovery or offer visibility.
  • •Test readability from the actual customer position before finalising placement.
  • •Measure a relevant action instead of assuming screens improve ratings or footfall.